Cluff

Cancellation Policy

To cancel or reschedule please contact us at least 24 hours in advance. We are a teeny, tiny business and without advanced notice we cannot fill your appointment spot. Especially for appointments during busy periods (morning time (9am-12pm), evenings (5pm onwards), weekends, and holidays), we typically have a waitlist and can easily fill your spot if we are allowed enough time to do so. Therefore, you are responsible for 100% of your service total if you do not contact us in advance. This sadly includes cancelling for being under the weather or issues with childcare. We are truly a small business, we hope you understand that if you fail to notify us in advance, you directly impact our ability to make an income or inhibit other local babes to take your service slot. Thank you! <3